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GEPCO Service Areas and District Guide

This page is an independent guide, not GEPCO’s or PITC’s own system. Your actual bill is generated by the official PITC billing portal (bill.pitc.com.pk), which every legitimate checking tool including this one pulls from. Nobody outside GEPCO and PITC can change your bill amount, and no website can “speed up” a payment beyond what the bank or wallet processes.

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GEPCO, the Gujranwala Electric Power Company, distributes electricity across six administrative districts in Punjab. This GEPCO service areas and district guide explains the main coverage area, how to identify your responsible office, and what to do when you need a bill, complaint, connection, or safety service. The exact subdivision, feeder, and office for a connection depends on the address printed on the bill, so confirm account-specific details with GEPCO.

Districts generally served by GEPCO

  • Gujranwala: city, cantonment, rural and surrounding distribution areas shown on the consumer bill.
  • Hafizabad: urban and rural areas supplied through the relevant GEPCO operation division.
  • Sialkot: city, cantonment, industrial, rural, and adjoining service subdivisions.
  • Narowal: Narowal city and connected rural areas managed through local GEPCO offices.
  • Gujrat: Gujrat city and nearby towns and villages within GEPCO’s network.
  • Mandi Bahauddin: Mandi Bahauddin district areas supplied through the appropriate circle and subdivision.

GEPCO’s published business information and regulatory documents describe this six-district jurisdiction. Coverage is based on the distribution network, not simply on the nearest city, so a nearby locality can still belong to a different subdivision. Check the official GEPCO business plan and current notices for the latest organisational information.

How to identify your GEPCO office

Look at the top and service details on your printed bill. The bill normally shows the subdivision, division, circle, feeder, reference number, tariff category, and office information. Use the 14-digit reference number when checking a duplicate bill through the official portal. If the address, meter location, or consumer name is wrong, tell the relevant subdivision and keep a copy of your request.

Services available in the districts

  • Duplicate bill and bill-status guidance
  • Meter reading, billing, tariff, and payment queries
  • New connection and connection-tracking assistance
  • Load extension, name correction, and meter-related applications
  • Power outage and electrical hazard reporting
  • Complaint registration, follow-up, and escalation

For step-by-step help, read our Contact and Official Help guide and GEPCO helpline and complaint-centers guide. These pages explain what information to keep ready without asking you to publish private account details.

Checking a bill from any GEPCO district

The basic bill-check process is similar across the service territory. Keep the reference number exactly as printed, enter it only on a trusted official service, and compare the consumer name, billing month, previous and present readings, units, due date, taxes, arrears, and amount payable. Do not guess a reference number or share your CNIC, password, bank details, or one-time code with an unverified website. Our GEPCO bill calculator and unit-rates guide explains common bill terms, but GEPCO remains the authority for your actual account.

Complaints and local support

Report a wrong reading, missing bill, payment mismatch, low voltage, outage, or damaged equipment through the official GEPCO channel for your subdivision. State the district, locality, reference number privately, and the exact action you need. Ask for a complaint number and record the date and time. For fallen wires or exposed electrical equipment, stay away and report the hazard through the official emergency route. Never attempt to repair a meter or line yourself.

Why service details can differ

District boundaries, office assignments, telephone numbers, feeder schedules, and complaint procedures may change. A town can have more than one subdivision, and a rural locality may be served by a different operation office than the nearest city. Current official notices, your bill, and the responsible GEPCO office take priority over an old directory or social-media post.

Frequently asked questions

Does GEPCO serve all of Punjab?

No. GEPCO covers its authorised distribution territory, generally the six districts listed above. Other districts are served by different distribution companies.

How do I know whether my locality is covered?

Check the company name and subdivision printed on your bill, then confirm with GEPCO using the reference number or service address.

Can this website transfer my complaint to GEPCO?

No. We provide independent guidance. Register and follow up on account complaints through the official GEPCO channel.

Sources and updates

We compare district information with public GEPCO and regulatory documents and update this guide when reliable information changes. Read our Sources Verification and Corrections page to report an outdated statement. Official GEPCO notices always take priority.